Refund policy


Returns, exchanges, and cancellations.

We basically do not accept returns, exchanges, and cancellations after the shipment of goods.

However, if the product is damaged or lost, please contact us ASAP.


Consultation deadlines

Please contact us within 7 days after receiving the goods.


Contact for inquiries

+81-3-3664-9261 (only available in Japanese, please contact us in English by e-mail)
info@ibasen.com
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