Shipping policy

Selling price

Please refer to the product introduction page.

[For customers who purchase from overseas]
Your order prices will defer from the original price. Because, the prices are converted by multiplying the store price by the currency conversion rate, adding the conversion fee, and then applying the rounding rules for that currency if applicable. Your converted prices include your currency conversion costs. I appreciate your understanding.
Please also kindly understand that in your order-confirmation e-mail, the original Japanese name of the product will be shown to prevent a misunderstanding from automatic translation.

Tariffs will be required upon delivery.
Tariff amounts vary depends on the country. 

English translation page

We have introduced automatic translation, so it is not 100% accurate.
Thank you for your understanding.

Shipping Information

Currently, we are processing international shipping individually.

Please contact us in an e-mail or a contact form.

>info@ibasen.com

>https://www.ibasen.co.jp/en/pages/contact-us


Payment method

Credit card payment


Delivery trader

United Parcel Service [UPS] Logistics company

*Cash on Delivery (COD)option is not available in International shopping.


Returns, exchanges, and cancellations.

We basically do not accept returns, exchanges, and cancellations after the shipment of goods.

However, if the product is damaged or lost, please contact us ASAP.


Consultation deadline

Please contact us within 7 days after receiving the goods.


Contact for inquiries

+81-3-3664-9261 (only available in Japanese, please contact us in English by e-mail)


info@ibasen.com

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